Our Engagements
Three Ways to Work with Lirae
Each engagement is designed around a distinct stage of people operations. Start with the one that fits where your company is today.
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A Consistent Methodology Across All Three Tiers
Every Lirae engagement follows the same basic pattern: we listen first, then observe, then document and share findings before producing any deliverable. This order matters. Recommendations that are made before listening is complete tend to be generic — and generic recommendations do not get adopted.
What changes between the three engagements is scope and depth. A one-week review covers a defined slice of your processes and produces a clear picture with practical notes. A three-month advisory looks across the fuller people operations picture and supports the team through adoption over time.
Listen First
Conversations with managers and staff to understand what is actually happening, not just what is written down.
Observe Carefully
Review existing documents, join relevant meetings where invited, and map how processes flow in practice.
Document Clearly
Draft findings in plain language and share for input before finalising any deliverable.
Support Adoption
Walk the team through the deliverables and, for longer engagements, follow up to support implementation.
Engagement 01
People Process Review
RM 580 · One week · Ideal for teams of 5–20
A compact, focused engagement that takes a clear look at how a small company handles its everyday people processes — specifically onboarding new staff, managing schedules, and keeping internal communication moving. We gather a picture through conversation with two or three people and a brief review of any documents you already have.
By the end of the week, you receive a short process snapshot, a plain-language observations note explaining what works well and where adjustments could help, and a shortlist of practical steps ordered by effort and likely impact. No jargon. No slide deck. Just a clear, honest picture and somewhere sensible to start.
What Is Included
- Discovery call to agree scope and gather background
- Conversations with 2–3 people in your team
- Review of any relevant existing documents
- Process snapshot (current state, one page per area)
- Observations note with findings
- Prioritised shortlist of practical next steps
- Walkthrough call to review findings together
Process Steps
Discovery call (Day 1)
Team conversations and document review (Days 2–3)
Findings drafted and shared for input (Day 4)
Final deliverables and walkthrough (Day 5)
Engagement 02
Onboarding Design Programme
RM 1,480 · Three weeks · Ideal for firms hiring steadily
Designed for companies that are hiring regularly but whose onboarding experience has grown piecemeal over time. New joiners often arrive to a mix of ad hoc emails, informal conversations, and missing context. This engagement designs a clear, welcoming flow so people feel oriented and supported from day one.
Our consultants map the current experience, identify where it breaks down, and draft an improved flow with your input. We then prepare a set of practical templates and a manager checklist that your team can use for every new hire going forward.
What Is Included
- Current-state onboarding mapping
- Draft improved onboarding flow (with input round)
- Finalised onboarding flow document
- Welcome email and first-week schedule templates
- Manager checklist (pre-start and first 30 days)
- Handover session to walk your team through the new materials
Process Steps
Discovery and current-state mapping (Week 1)
Flow design and draft templates (Week 2)
Review round, finalisation, and handover session (Week 3)
Engagement 03
People Operations Advisory
RM 2,820 · Three months · Ideal for established firms investing in their teams
A broader engagement that helps a company shape practical, fair people processes across hiring, development, and communication. Rather than addressing a single process, this engagement looks at the fuller picture and supports the team as they put improvements in place over a quarter.
We review current practices, agree a phased set of sensible priorities with you, and provide regular guidance touchpoints throughout the three months so that changes are embedded rather than just documented. The engagement closes with two follow-up sessions to check how things are holding up and address any implementation questions.
What Is Included
- Full practices review across hiring, development, and communication
- Phased improvement plan with priorities and timelines
- Monthly guidance sessions throughout the quarter
- Email support for questions between sessions
- Two follow-up advisory sessions after engagement end
- Summary documentation for each practice area reviewed
Process Steps
Full review and phased plan (Month 1)
Priority areas implemented with regular guidance (Month 2)
Remaining areas, embedding support, and close-out (Month 3)
Two follow-up sessions (post-engagement)
Decision Guide
Which Engagement Fits Your Situation?
Use the comparison below to get a sense of which scope level best matches your current needs.
| Feature | Process Review | Onboarding Programme | Operations Advisory |
|---|---|---|---|
| Duration | 1 week | 3 weeks | 3 months |
| Price (from) | RM 580 | RM 1,480 | RM 2,820 |
| Scope | Single process area | Onboarding flow only | Full people operations |
| Process snapshot | |||
| Usable templates | — | ||
| Manager checklist | — | ||
| Phased improvement plan | — | — | |
| Follow-up sessions | — | — |
Not sure which fits? Send us a message and we will help you figure it out.
Shared Standards
Consistent Across Every Engagement
Confidentiality
NDA signed before work begins. Client information not shared or retained after engagement.
Scope Agreement
Written scope before any billable work starts. No expansions without mutual agreement.
Plain Language
All deliverables written for the people who will use them — not for executive audiences.
Review Rounds
All draft deliverables shared for client input before anything is finalised.
Pricing
Straightforward Fees, No Hidden Costs
All prices in Malaysian Ringgit (RM), inclusive of all deliverables and review rounds. The initial discovery conversation is at no charge.
Engagement 01
People Process Review
RM 580
Fixed fee · One week
- Process snapshot document
- Observations note
- Practical next steps list
- Walkthrough session
Engagement 02
Onboarding Design
RM 1,480
Fixed fee · Three weeks
- Onboarding flow document
- Document templates
- Manager checklist
- Handover session
Engagement 03
Operations Advisory
RM 2,820
Fixed fee · Three months
- Full practices review
- Phased improvement plan
- Monthly guidance sessions
- Two follow-up sessions
Get Started
Have a Question About One of These Engagements?
Drop us a message and we will respond within one business day. There is no cost and no commitment attached to an initial conversation.
Get in Touch